These terms govern the relationship between Manta Teknoloji and the businesses that use its SaaS products and the messaging module inside them.
Last updated: 17 August 2026
These terms apply between Manta Teknoloji ve Bilişim Sistemleri Limited Şirketi ("Manta"), based in Kartal / İstanbul, Türkiye, and the business that subscribes to Manta's products ("Customer").
They cover the manta.com.tr website, the Bi'Klinik, Bi'Salon, Bi'Emlak and Bi'Bulut products, and the messaging module inside those products. Using a product means accepting these terms.
Manta provides cloud software where businesses manage appointment, customer and operations records. The messaging module brings messages from the Customer's own WhatsApp, Instagram and Messenger accounts into a single inbox and lets the Customer reply to them.
The service is subscription-based and provided as it stands in its current version. Manta may add, change or remove features to improve the service, and gives advance notice of significant changes that affect the Customer.
The Customer is responsible for the security of its account details and user access. Activity under the account belongs to the Customer; unauthorised access must be reported to info@manta.com.tr immediately.
The service may be used only for lawful business purposes. Use that disrupts the system, attempts to bypass security measures or consumes resources excessively may be suspended.
The Customer obtains the necessary consent from the end users it messages and keeps a record of that consent. Manta is not responsible for the source of the Customer's end-user list.
The Customer must comply with applicable law, in particular Turkish Law No. 6698 (KVKK) and e-commerce legislation, and with Meta's platform policies.
Unsolicited bulk messaging (spam) is not allowed. Sending commercial messages to people who have not consented, using message templates outside their approved purpose, and sharing content that breaches platform policies are prohibited.
If these obligations are breached, Manta may temporarily suspend messaging access for the account and, on repetition, terminate the subscription.
The WhatsApp, Instagram and Messenger channels are operated by Meta Platforms and are subject to Meta's own terms and policies. By using these channels the Customer also accepts Meta's terms.
Changes, outages or account restrictions on Meta's side are outside Manta's control. Manta informs the Customer in such cases and supports a reasonable resolution.
Subscriptions are billed monthly or annually depending on the selected plan. Fees and scope are set out in the order form or offer; taxes are added separately.
If a subscription is unpaid, Manta may suspend the service after notice. The Customer may cancel at any time with effect from the end of the current period; prepaid periods are not refunded pro rata.
After a subscription ends, the Customer may request a data export within 30 days. After that period, data is deleted or anonymised according to the retention periods in the Privacy Policy.
All intellectual property rights in the software, interface, source code, brand and documentation belong to Manta. A subscription grants only the right to use the service; it grants no right to copy, reverse engineer or create derivative works.
The data and message content the Customer puts into the product belong to the Customer. Manta processes this data only to provide the service; it does not transfer it to third parties or sell it to develop its own products.
Manta does not warrant that the service will be uninterrupted or error-free; it takes reasonable care and resolves known faults within a reasonable time.
Manta's liability is limited to the subscription fees the Customer paid in the 12 months before the event. Indirect damages, loss of profit and consequential claims arising from data loss are excluded.
This limitation does not apply to intent, gross negligence, or liabilities that law does not allow to be limited.
Manta may update these terms. The date at the top of the page is changed before an update takes effect, and significant changes are notified to subscribing businesses. Continuing to use the service after notice means accepting the new terms.
These terms are governed by the laws of the Republic of Türkiye. The İstanbul Anadolu Courts and Execution Offices have jurisdiction over any dispute.
Manta Teknoloji ve Bilişim Sistemleri Limited Şirketi
Cevizli Mah. Mustafa Kemal Cad. Hukukçular Towers A Blok No: 66 A, İç Kapı No: 39
34870 Kartal / İstanbul
Manta Teknoloji ve Bilişim Sistemleri Limited Şirketi